Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:
This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number

On some pages, you can submit information about other people. For example, if you want to tell a friend about one of our products or purchase gift vouchers for them. In these circumstances, the types of personal information collected are:

Name
Email address
Friend’s Name
Friend’s email address

The Information We DONT Collect:
Credit/Debit Card Information. All payments are processed by NOCHEX. Transactions are processed securely through the NOCHEX website. First Memories have no access to your Credit / Debit card information throughout the payment process.

The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else to deliver the email when you are selected to “tell a friend” about one of our products. We do not store or share this information with outside parties.

We offer gift vouchers by means of a redemption code. Information you provide to us to purchase the gift vouchers will be held on file whilst that gift voucher remains in credit.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive updates on our new products and services. Information you submit on our website will not be used for this purpose unless you specifically select request it.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by logging into your account on our website. If you have forgotten your password it can be reset by clicking the “forgotten password” button. Personally identifiable information can also be obtained by phoning us or sending us an email. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Comments or Questions
If you have any questions, comments or concerns arising from the website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us.